Hoi, I am Sonali πŸ‘‹

(πŸ—£οΈ Shona-lee)

I enjoy making technology useful, usable and delightful
for as many people as possible.

Currently, I am a UX Designer at Booking.com, based in Amsterdam πŸ‡³πŸ‡±

Psst… meet my digital avatar πŸ‘©πŸ½

Projects

An intuitive SaaS platform that users can navigate effortlessly

How I helped transform a rapidly growing saas product which was becoming too big for its legacy structure.

 

A payment flow that inspires trust in the users

This case study explains how I enhanced the online payment experience of customers of a SaaS tool, using thorough user research.

 

A delightful onboarding journey for self-serve customers

A story about how an intuitive experience for new users can generate interest in a product while reinforcing a familiar feeling.

 

A modular yet coherent experience for a smart city
super-app

Read on to learn how over 120 complex government services were packed and served seamlessly in a single platform.

 

Building an accessible design system for a smart city of 3M+

The challenging journey of building a scalable system that enables agile integration of services at scale.

 

Some more interaction designs

An interesting mix of mockups and flows from various projects.